FAQ

Why is my tracking number not updated?

We work with different fulfillment centers from Asia, please allow 5-7 days for your tracking number to be updated in their system once your shipping confirmation email is received. Once you have received your tracking number, please be assured that your order has in shipped. Sometimes the tracking number may show that the package was not found or it is still in Asia, this is because it is the largest postal hub and because of that updating their tracking system may take some time

How long does shipping take?

We source our products from different location in Asia, this is to keep the products affordable. Due to this shipping may vary from product to product Usually shipping to the US takes 2-3 weeks and other countries 3-4 weeks.

What is your refund policy?

We are very flexible with our refund and offer money back guarantee within 30 days of arrival we understand that picture and descriptions may vary from the products that is why we offer money back guarantee.

What payment methods to you accept?

We accept all major credit cards and PayPal.